SHIPPING INFORMATION

Once an order is placed, the product(s) will be shipped in one or several packages to the address indicated in your purchase order confirmation. this shipping address must be within Canada.

At this time we only provide Standard Ground Shipping services. Shipping times are estimated, not guaranteed, please see below for detailed information:

Standard Ground Handling time:1-2 Business Days. *Business days are Monday-Friday, excluding statutory holidays.

Standard Shipping
Regions Address Type Transit Time excluding handling time Shipping fee
Newfoundland And Labrador, Nova Scotia, New Brunswick, Prince Edward Island, Quebec, Ontario, Manitoba, Saskatchewan, Alberta, British Columbia Street 4 - 8 Days CDN$0.00 per order + CDN$0.00 per Item
PO Box  
Nunavut, Northwest Territories, Yukon Street 7 - 14 Days CDN$60.00 per order + CDN$20.00 per Kg
PO Box
INCORRECT DELIVERY ADDRESS
Because we are shipping to the address indicated in your purchase order, it is essential that you provide a complete and correct address. Delsey may charge you any extra shipping cost to offset the expenses incurred by multiple deliveries and re-routing due to a defective address.

SHIPPING TERMS
If the product is lost or damaged in transit, please let us know in 24 hours since you received it, so that we can make a claim against the carriers. In this case please contact us as indicated in How To Contact Us Section and we will follow our Returns & Refunds Policy